THINGS YOU NEED TO KNOW!

HERE TO HELP!

FAQ....

We want you to feel happy and secure

as a Born Customer that all the details you give us when shopping online are kept safe...read the below to understand how we use the data you provide to us.

WHAT DATA DO YOU KEEP? >>

HOW LONG DO YOU KEEP THIS DATA >>

DO YOU SHARE THIS DATA >>

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PRIVACY POLICY
 

Below is the how and why we are using your data when you sign up for our newsletter.

 

EMAIL SIGN UP

WHO ARE WE?
We're BORN CLOTHING Limited (company number xxxxxx) and we're headquartered at xxxxxxx

 

WHO INFORMATION DO YOU COLLECT?

We'll collect the email address that you sign up with.

WHY DO YOU NEED THIS INFORMATION?

We're collecting this because you have asked us to send you news and deals and we need to know where you want us to send this to! (i.e. we have your consent).


HOW LONG DO YOU KEEP THIS DATA OR?

For 36 months. You may prevent us from doing so earlier in certain circumstances - see "What rights do I have" section below

DO I NEED TO GIVE YOU THIS INFORMATION?

Yes, if you want to receive news from Born clothing by email!

EMAIL SIGN UP

Below is the how and why we are using your data when you register for an account with us.

We're processing this to ensure that only you can gain access to your account information.

We do this as it is in our legitimate business interests to ensure that our customer's accounts are secure, and because we need to do so in order to give you the agreed secure access to your account.

Below is the how and why we are using your data when you go through the checkout on our site.

We'll collect your name, email address, delivery address, billing address, chosen payment details (although we only see a tokenized version of these - only the payment processor has secure access to the full details), and details of what you have chosen to purchase.

If you are an existing Missguided customer, or you choose to create an account with us during the checkout process then we will also request a password from you, which we process securely

Your order details are processed and stored by us.

Information is also collected on our behalf by the following third parties:


MailChimp (MailChimp, The Rocket Science Group, LLC 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA)

BORN uses other third party software to collect and process data, and uses third party couriers to deliver your goods to you (don't worry, they won't use your data for any purpose other than on our behalf and in accordance with our instructions).

The members of our staff that are employed to deal with the above third parties will also have access to this data (don't worry, staff that don't need to access the data for the above purpose will not have access to it).

We retain this information for as long as we need to do so in order to carry out the purposes for which we collected it. We take into account the type, sensitivity and risk of us retaining such data. You may prevent us from doing so earlier in certain circumstances.